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Cisco Certified Collaboration Specialist (CCNP Collaboration)

Course Duration: 40+ Hours
Course Level: Professional

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Tamkeen supported for nationals.

About Course

In the era of hybrid work, seamless communication is the backbone of every successful enterprise. The CCNP Collaboration certification at Cordoba Training Center is designed to transform IT professionals into experts capable of designing, deploying, and maintaining multi-channel communication solutions.

This advanced program covers the full spectrum of Cisco’s collaboration ecosystem—from traditional on-premises Cisco Unified Communications Manager (CUCM) to cutting-edge Webex Cloud and Hybrid integrations. You will master the complex protocols that power voice and video, implement advanced Quality of Service (QoS) to ensure crystal-clear communication, and leverage automation to scale global infrastructures. This course also serves as the core qualifying exam for the CCIE Collaboration certification, placing you on the direct path to becoming one of the world’s most elite collaboration engineers.

The CCNP Collaboration (CLCOR 350-801) curriculum at Cordoba Training Center is divided into six high-impact technical modules, ensuring professional-tier mastery of modern communication systems:

1. Infrastructure and Design Strategy

  • Unified Design: Master the design elements of On-Premises, Hybrid, and Cloud solutions based on Cisco SRND/PA guidelines.
  • Network Services: Configure and troubleshoot critical components including DHCP, NTP, TFTP, and LDAP integration.
  • Edge Architecture: Understand the role of Cisco Expressway and Cisco Unified Border Element (CUBE) in facilitating secure remote access and B2B communication.

2. Protocols, Codecs, and Endpoints

  • SIP Deep-Dive: Troubleshoot complex SIP conversations, including call setup/teardown, SDP, and DTMF signaling.
  • Media & Codecs: Identify the optimal audio/video codecs for specific bandwidth scenarios and deploy endpoints via Bulk Administration Tool (BAT) or activation codes.
  • OAuth Security: Implement SIP OAuth on Cisco UCM for modern, secure endpoint authentication.

3. Cisco IOS XE Gateway & Media Resources

  • Voice Gateways: Configure dial peers, voice translation rules, and codec preference lists on Cisco routers.
  • Hybrid Calling: Master the implementation of Cloud Calling Hybrid Local Gateways and troubleshoot legacy ISDN PRI/BRI circuits.

4. Advanced Call Control & Mobility

  • Digit Analysis: Master the CUCM digit analysis process and implement Toll Fraud Prevention to secure your voice network.
  • Globalized Routing: Configure +E.164 dial plans using translation patterns and standard local route groups.
  • Remote Access (MRA): Deploy Mobile and Remote Access to allow the Webex App and Cisco IP phones to connect securely from outside the corporate network without a VPN.

5. Quality of Service (QoS) for Video & Voice

  • Quality Preservation: Analyze and mitigate problems like Latency, Jitter, and Packet Loss that degrade user experience.
  • DiffServ Models: Implement the 4/5/8 class models and utilize DiffServ values (EF, AF41, CS3) to prioritize real-time traffic.
  • Bandwidth Management: Configure Call Admission Control (CAC) and Low Latency Queuing (LLQ) to protect voice quality across congested links.

6. Collaboration Applications & Webex Integration

  • Messaging & Unity: Deploy Cisco Unity Connection for advanced voicemail, MWI, and automated call handlers.
  • Webex Ecosystem: Master the deployment of the Webex App and manage users and services through the Webex Control Hub.

Lead the communication revolution with Cordoba Training Center. The CCNP Collaboration is your definitive roadmap to mastering the tools that connect the modern business world.

Benefits of the course

  • Hands-On Real-World Labs: Engage in intensive lab scenarios that simulate complex dial-plan issues and QoS troubleshooting in a global multi-site environment.
  • Enterprise Security Mastery: Learn to protect your communication infrastructure from eavesdropping and fraud through advanced encryption (SRTP/TLS) and toll fraud prevention.
  • Scalability through Automation: Learn to use programmability and APIs to automate repetitive tasks, allowing you to manage thousands of users with minimal manual effort.
  • Dual-Track Value: Passing the 350-801 CLCOR exam counts as the core requirement for both the CCNP Collaboration and the CCIE Collaboration expert-level certification.
  • Professional-Level Career Status: This certification identifies you as a high-level specialist in collaboration, qualifying you for roles like Collaboration Architect, Unified Communications Engineer, and Voice Lead.
  • Hybrid Work Expertise: Gain the unique skills required to manage hybrid workforces, bridging the gap between home-office Webex users and on-premises headquarters.

Quick Enquiry

Tamkeen supported for nationals.
25 March, 2026
10am - 1pm
3 hours / day
USA

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